We’ve met with QNB eFinans Family in 2014. We were using Revenue Administration Portal previously. QNB eFinans Portal seriously reduced and accelerated our business. I am quite satisfied with the services we receive considering also the quick feedback we’ve received from the customer services and the technical team.
Primarily, I’d like to thank QNB eFinans Company generating quick and flexible solution in Global Blue transmission. They continue to increase their service quality by analyzing the customers’ needs and generating solutions.
Structure of our organization and numerous invoices were requiring a perfect infrastructure. Accordingly, we have chosen QNB eFinans as our solution partner. They have conducted our process of transfer to e-Invoice smoothly. Consequently, we have preferred QNB eFinans also for e-Archive and e-Ledger
Due to becoming an e-Archive taxpayer, we had to choose a company which will comply with the dynamics of the retail sector, provide high quality and uninterrupted service, from which we can get enough support during the transition period and after. Our preference at this point was QNB eFinans. The quality of service we have received led us to decide carrying e-Invoice processes of our 6 companies to QNB eFinans also.
Experience and technical competence of QNB eFinans, the organization and technical knowledge it has to render service to all our companies which shall become a member of the system at the level we desire were our reasons of preference. QNB eFinans has guided us also on the administrative aspect and given significant supports.
We’ve preferred QNB eFinans because they’ve given us confidence with their professionalism and corporate structures. As eFINANS is a ready system, its adaptation process is also short. Our transfer to business processes has been easier specifically for the simplicity and flexibility of user screens.
Our general experience with QNB eFinans has become a precious partnership. We appreciate their support in every stage of our cooperation and their customer-oriented approach. We’re satisfied with their services and trust on our collaboration and the investment we shall make.